# The Digital Experience Platform for Banks

Nearsoft transforms your digital channels into seamless, personalised journeys, powered by data and AI that adapt in real time, built for the world's most regulated environments.

Source: https://nearsoft.pt/

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[Plan your roadmap](/plan-roadmap)

## AI ready at every turn

### Digital Channels
*Intelligence and experience merged into one*

Consistent and personalised mobile and web experiences. Every interaction is powered by data and AI, delivering seamless journeys that adapt in real time.

### 360° Analytics
*See what matters first*

Insights that power artificial intelligence, drive personalisation across digital channels and support confident, data-driven decisions.

### CRM
*Turn every interaction into opportunity*

AI connects intent across web, app and conversational channels, enriches CRM profiles and creates qualified leads for the right team to act on.

### AI Labs
*The connective intelligence behind it all.*

Trained on your data and running inside your environment, it works across every digital channel, turning real events in each customer's financial life into timely, compliant, on-brand outreach.

## One stack. Any core. Intelligence built in

A composable, core-agnostic digital banking platform, from core to intelligence, in a single architecture. Connect to any core banking system, add web, mobile, CRM, data and AI capabilities as you grow, and scale without forced migrations or rebuilds. Built to evolve with your business, not against it.

### It starts with intelligence
Turn everyday banking operations into autonomous workflows you can trust, connected to your systems, running on your own infrastructure, and governed end to end.

### Where banking happens
Internet banking, mobile, onboarding, CRM and self-service as standalone products, not a monolithic suite. Adopt one, adopt all, and add the rest whenever your roadmap calls for it, connected to your entire application landscape.

### Everything speaks one language
One integration layer for your entire application landscape. Core, channels, switches and third parties talk in real time through events and open APIs, orchestrated centrally, so change in one system never breaks another.

### Every interaction becomes insight
An event-sourced data layer that captures every interaction into a governed data lake and turns it into a real-time 360º view of each customer, the same data that powers analytics today and feeds the AI layer above.

### Built on the core you trust
Core-agnostic by design. We connect to the core banking system you already run, and to everything around it, so you modernize on top of what works instead of replacing it. Any core, no lock-in.

## Sovereign AI for Digital Banking

AI designed, deployed, and operated inside each institution's controlled environment. Your data never leaves. Every decision is auditable.

### Human Decision Gates
Every high-stakes action, from approvals to disputes and account changes, routes through a human checkpoint before anything executes.

### Model Governance
Versioning, approvals, monitoring, audit trails, and drift tracking keep AI behaviour controlled and explainable.

### Agentic Workflows
Agents handle operations and support end-to-end, from triage to execution — with a human at every gate.

### Privacy & Redaction
Safeguards for PII and sensitive customer information in regulated workflows.

### On-Prem & Private Cloud
AI models run inside the bank's infrastructure or private cloud.

## Digital Platforms

Banking products that think, adapt, and grow with your customers.

### Retail Banking
Turn daily transactions into moments that build loyalty, real-time notifications, smart insights, and frictionless money movement.

### Corporate Banking
Enable complex business banking with multi-level approvals, entitlements, and straight-through workflows, built for high volume and control.

### Wealth Management
Portfolio insight, personalized guidance, and seamless investing, delivered through digital and advisor-led journeys.

### Onboarding
Start relationships instantly. Onboard customers in minutes, without operational drag or manual bottlenecks.

## Compliant and resilient.

ISO/IEC 27001 certified and DORA-aligned for the resilience, continuity, and third-party risk requirements regulated institutions expect.

- ISO/IEC 27001:2022
- DORA