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  2. 360 analytics

360 analytics

A complete analytics tool that allows all areas of your organization to monitor and check technical, usability, and product information in real time. 

360 Analytics is a fundamental tool to gain insights and leverage your business to drive technical and sales improvements.

Features

Custom Dashboards

Create dashboards with drag and drop, your organization has the power to create any dashboard using business, technical, helpdesk, or any other available information.

Traffic Analysis

Present and manage the traffic flow of each application by device, geographic origin, and type of utilization.

Process Flow

Analyse the flow of your applications for all processes, allowing you to understand usability issues, subscription or buying flows, favourite products, and services.

Alerting

Alerts can be configured based on the real-time values of Nearsoft products, just define the rules that will trigger notifications to all types of internal users or external clients and third-party organizations.

Anomaly Detection

The platform will warn you when an anomaly happens. You will be able to analyse and check what kind of anomaly it is, promoting easy and fast issue solving.

Where to use 360 Analytics solution? 

A complete analytics module that allows all areas of your organization to check in real-time business and technical information about all running products.

Create high-level dashboards and alerts with management metrics and confidential alerts to help management decisions.

With 360 Analytics insights, you'll be able to understand better your customer's needs. You can use this tool to increase your cross-sell and upsell

Having a complete view of your customer's actions, you can give high-quality support. Analyse their problems, behaviors, or actions on just one screen, and promote better interaction and response.
360 Analytics can also help your IT team to understand issues with your digital banking applications.

Associated Services